How many guests can Stoneridge accommodate?
We can accommodate 220 guests inside our venue.
How many other events are scheduled in a day?
It really varies on event type. For example, we will only schedule one wedding in a day. However, we may schedule a luncheon or meeting during the day and a wedding in the evening.
What is the booking process?
After your inquiry has been received, a member from our team will contact you for specific information for your event. A custom proposal will then be prepared and sent via email. You are welcome to request revisions to the proposal to best fit your taste and budget.
Once your proposal is finalized, you may confirm your event with us by providing a signed copy of the proposal via email, fax, or mail and by providing a non-refundable deposit of 25% of the anticipated cost. Even after the proposal is signed, changes can always be made based on your needs.
How long will I have use of the event space I reserve?
Is there an overtime fee if I stay longer?
The room rental is for a room block of 7 hours. This includes two hours for set-up, a four hour event time and an hour for cleanup. If the client should stay past the agreed event end time, as stated on their contact, an overtime fee will apply.
Can I hold my ceremony here, too?
If so, is there an additional cost?
We use our Conference Room for a Ceremony location. It can accommodate about 115 guests. Rental for ceremony space is an additional $200 to the room rental.
Is there a Bridal Suite or an area where the Bride can change?
Stoneridge Events Center does not have a formal Bridal Suite. We would recommend renting a room from a local hotel for a more intimate and formal suite. However, we do have a small room that can be used as a holding area or a quick place to finish last minute touches. Keep in mind that this room is formally used as a storage area for our inventory. There is limited outlets and no formal mirrors in this room.
Could I schedule a time for the rehearsal for my ceremony?
If the client is having their Ceremony at Stoneridge, a rehearsal can be scheduled. Client and venue must agree on a mutually convenient date and time to hold the rehearsal. Client is allowed an hour for the rehearsal.
Is Stoneridge Events Center handicap accessible?
Yes! We do not have stairs at our venue and we do have a handicap accessible restroom. To ensure adequate service for them, please let us know ahead of time if you will have guests in wheelchairs so we can ensure them a nearby table with easy access to the restrooms.
How much parking space is available?
Our parking accommodates approximately 100+ cars. Which usually equals out to 200 guests. We also have additional hilltop parking.
When do I need to confirm the guest count?
At the time of your initial inquiry, we will ask for an anticipated guest count. About two days prior to the event date, you will need to confirm the final minimum guest count. This confirmed count can be increased up until four days prior to the event.
What is the best way to contact you with questions or to place an order?
If you have any questions please call or e-mail us. We are available by phone Monday through Friday from 10am to 4pm, and in person by appointment.
What methods of payment do you accept?
We accept cash, check, and all major credit cards (VISA,AMEX, MasterCard, and Discover). A 4% convenience fee will be added to payments made by charge card.
Do you offer tastings?
Private tastings can be arranged if you are unable to attend one of our complimentary Open House Tastings, which take place on a quarterly basis.
Can I change my order once it has been placed?
Of course! Although we do require at least 30 days’ notice for any changes made such as menu adjustments, rentals, and staff needs. Let us know when submitting your order if you anticipate making any adjustments.
What is your cancellation policy?
Please let us know as soon as possible if you need to cancel your event. The deposit is non-refundable, but can be transferred to another event date with a minimum of thirty days’ notice. Orders that are cancelled less than two full days before the scheduled event date will be charged 100% of the total invoice. This charge is to cover foods that cannot be used, labor, rental goods, and jobs we may have declined in order to accommodate your event.
Do you accept gratuities?
Of course! This is left to your discretion and overall satisfaction. Gratuities for service are graciously accepted for a job well done, but are never expected or required. Gratuities should be handled with your event supervisor the day of the event.
Can I move things around and decorate to suit my purposes?
Are there decoration guidelines/restrictions?
Yes and no. Check with our event coordinator to ask what can and cannot be moved. Candles must be kept in a container.
Can I use real candles?
Yes you may. However, we do require that candles be in a glass vase/container or candle holder.